Favorite Walk: All Along the Bike Path; Likes to Visit Neighbors He Knows
Best Tricks: Rolling Over When He Knows it's Going to Rain; Chasing After Critter's
Arrival Story: Went to see the breeder who lived on what was Indian farm land outside of Rochester, NY. She bred Cairn's and he was the last of the litter left. First saw him in a pen along with a cat. Fell in love with his beautiful smoochy face!
Bio: At nine months, Smitty swallowed a penny. We were playing fetch with his ball. The ball hit the penny which was on our kitchen counter top and sent it flying onto the floor. Smitty ran for it while I yelled "No". He got to it before me. The next day, he became deathly ill and had to be rushed to the emergency vet clinic. We were told that the penny would need to be surgically removed and would cost $984. I began to cry because we didn't have that kind of money. The vet calmed me down and said we could initiate a payment plan. She x-rayed Smitty and found the penny in his stomach. After inducing him, the penny moved elsewhere. When she first opened up his stomach, she couldn't find the penny. She had to suture him up and re-x-ray him. Then she found it in his intestine. When he was opened up again, she removed the penny. Quite an ordeal for a 9 month old. This was the most expensive penny that we ever had! I am a local celebrity! My picture was featured in the local newspaper on December 20, 2008 along with 8 other dogs. I was featured because of my "Marley Moment"! Swallowing that penny has made me famous! I'm willing to give an interview to any reporter!
Smitty was finally the lucky recipient of 3 shirts on Saturday, May 29th--two Hawaiian (one fits perfectly, the other is not good because it's too tight around the armpits, and the safe return of his "STUD" shirt.) Angela finally did the "honorable" thing and returned all of these shirts to Smitty with also a refund of $20 for the four month duration that we had to endure to wait for them.
Angela still thinks it's my fault for not realizing she was in a car accident. First, I live in FL and she's in CA. Her accident did not make national news so there was no way for me to learn of it. Second, I am not a mind reader! Third, Angela or her daughter should have taken one minute to notify me shortly after the accident occurred and I most certainly would have taken that into consideration about why the work did not get completed on Smitty's shirts.
I tried to send Angela a "thank you" for the return of shirts and money and to extend her well wishes in recuperation from her accident, but she chose to discontinue her personal e-mail and removed her pets from Smitty's profile. I am finally pleased with the end result and wish her a speedy recovery.
One thing that still amazes me about the entire situation is Angela through her daughter didn't have the foresight to even extend an apology. That would have been the professional thing to do. Customers do not need to go through the anguish I experienced.
Smitty is pleased too with the end results and he will be willing to model his shirts when I take some photos of him this week. He is no worse for the wear! I just wanted to do something special for my baby and didn't realize what a horrendous state-of-affairs that we would have to go through to accomplish it. I guess the motto: "Buyer beware" is still relevant to this situation! Smitty says: "Ruff Ruff!" He knew we were in for a "rough" time!
Thank you for those supportive Dogster friends who are standing by me in regard to the dilemma surrounding Smitty's shirts which have not been returned to him for an excessive time period. I pleaded very professionally with Angela P. multiple times, but my many e-mails went unnoticed and unresponded to. I was patient for over nearly a four month period. If Angela P., in fact, was in a car accident and was monitoring her e-mail, she could have tried to respond earlier. The only thing that motivated Angela P. to respond was when I decided to forward one final note to her via her Dogster page that I decided to take action and report her to Dogster for her inability to fulfill any agreement with me and for non-communication. Again, I asked her to do the "honorable" thing; and if she did, I would have refrained from contacting Dogster, or upon receipt of Smitty's two shirts, I would have contacted and kindly requested Dogster to reinstate Angela P. It was only through the threat of removing her from Dogster where she finally chose to act.
The two responses that I finally received from Angela after I e-mailed her via Dogster, were caustic, accusatory, insensitive and unapologetic! In fact, Angela P. informed me that she was "refraining from telling me off" and that I "had a bad attitude"! It amazed me that for someone who claims she's been in an accident was so hostile to the many professional e-mails I wrote to her. None of my e-mails to her were inflammatory. I don't believe in abusing or treating people in an unkind fashion even though they are disregarding my attempts to solve the problem. Aside from this, all her e-mails were written in the 1st person and I believe that she typed them personally herself, not her daughter. Her daughter would have wrote in the 3rd person if they were actually coming from her.
Therefore, I have chosen to remove Angela's two posted comments on my page because I do not want to be reminded of an immature, irresponsible, accusatory individual who doesn't know the meaning of "respect for a customer". I thank everyone sincerely who has written in support of me and appreciate the kind thoughtfulness of your comments. I only want what is rightfully mine for my dear little dog, Smitty. These shirts are for his pure enjoyment and not to take abuse from a woman who can't even think reasonably!
Mummy likes to parade around the house with her barefeet. Mummy also likes to teach me different things. So one day, Mummy decided that she was going to teach me to lick her toesies'! I told Mummy that she thinks of the weirdest things, but she kept on saying: "Lickie Mummy's toesies" while giving me a little treat. So now when she says that, or just sits down beside me with her barefeet, I feel compelled to "lick her toesies"! Mummy promises me that she has "clean toesies" because I absolutely refuse to lick dirty feet! Isn't me Mummy silly?!