Petsmart Grooming Salon

posted: April 6th, 2008

Groomed early April 2008

Mom brought me in at 3:30 to be groomed and, they asked how I wanted to be cut. She emphasized that my tail is my pride and joy and had to be left like a flag. They said I should be ready by 6:30 and they would call. Mom called them at 7:00 and they said I'd be ready at 8:00. When Mom picked me up she almost fainted. They had shaved off my beautiful tail and it looked like a rat tail. Dopey Mom still gave them a tip of $3.00 she usually tips larger. She was in shock. She wished she would have given a penny than the groomer would realize what she thought of her work. When I got home Mom saw that I was all choppy. Mom promises that I will never go back there. For $61.00 Mom expected a higher quality cut. I am so embarassed, but Mom assures me that I am still beautiful and my lovely tail will grow back. Another lady was in line to pay before Mom and she said they had cut her dogs face all wrong and she was not happy either. Mom also noticed that they yell at the dogs. She goes to Petsmart and Banfield alot and goes by the grooming window. There are a lot of groomers that yell. Mom doesn't know if any have ever yelled at me, but she's not going to take that chance anymore. If you're planning on having your dog groomed there, watch that window and see what's going on. Callie