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Pet Supplies Plus Grooming Review 2024: Services, Prices, User Ratings and FAQ

Written by: Misty Layne

Last Updated on May 20, 2024 by Dogster Team

Pet Supplies Plus Grooming - Featured Image

Pet Supplies Plus Grooming Review 2024: Services, Prices, User Ratings and FAQ

 

Our Final Verdict

We give Pet Supplies Plus Grooming a rating of 4.0 out of 5 stars.

Services Offered
Ease of booking
Price

It is difficult to find a good groomer, but if you have a Pet Supplies Plus in your area (and chances are that you do), it offers a wide range of grooming services. The downside is that it only grooms dogs (wolf hybrids are a no-go, though). However, if you’re the owner of a lovely pup that’s in desperate need of grooming, this pet store could be your perfect fit.

Not only does Pet Supplies Plus provide the typical grooming services of baths, haircuts, and brush-outs, but it also offers fancy extras for your pup. These include treatments to soften rough paws and hair rejuvenation. Pet Supplies Plus seems to be all in on pampering your dog! If you don’t want to drop them off at the groomer but still want to clean your pet, you can use the available self-wash stations.

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Pet Supplies Plus Grooming – A Quick Look

Pet Supplies Plus
Pet Supplies Plus (image Credit: Ed!(talk)(Hall of Fame), Wikimedia Commons CC BY-SA 3.0)

Pros
  • Convenient
  • Affordable
Cons
  • Only grooms dogs
  • Rare complaints about staff

Specifications
  • Brand name: Pet Supplies Plus
  • Grooming: Dog only
  • Number of services offered: 22
  • How to book: Online, phone
  • Restricted breeds: Wolf hybrids
  • Length of time: Varies by breed, type of service purchased, coat condition
  • Vaccinations needed: Yes

Types of Services Offered

The Pet Supplies Plus grooming department offers a wealth of services, mainly in the form of packages and add-ons.

  • Bath package, includes bath, brushing, ear cleaning, and nail trim
  • Full-service package, includes bath, brushing, haircut, ear cleaning, and nail trim
  • Hair rejuvenation treatment, includes an argan spray and shampoo to increase shine and softness of coat
  • Luxury shampoos, including lavender and chamomile, brightening, flea, and oatmeal
  • Medicated oatmeal treatment, designed to calm dry, itchy skin
  • Skin work treatment, designed to moisturize skin and soften calluses
  • De-shed treatment, includes a de-shedding shampoo and conditioner
  • Skunk treatment, designed to neutralize odors
  • Grapeseed oil paw revitalizer, includes grapeseed oil blend designed to soften rough paws
  • Paw wax application, designed to keep dogs’ paws safe from elements like hot roads, sand, and gravel
  • Ear cleaning
  • Ear cleaning, plus nail cut and electronic nail file
  • Teeth brushing
  • Nail trim/grind
  • Accessory, the addition of a bandana or bow after grooming
  • Gland cleaning
  • Express service groom
  • De-shed plus package, includes de-shedding shampoo and conditioner and either teeth brushing or electronic nail grind
  • De-shed deluxe package, includes de-shedding shampoo and conditioner, plus teeth brushing and electronic nail grind
  • Dog Spaw upgrade, includes your choice of luxury shampoo, nail grinding, and teeth brushing
  • Grooming VIP package, includes grapeseed oil paw revitalizer, hair rejuvenating package, skin-works treatment, teeth brushing, and nail grinding

There’s also a self-service station where you can come in and wash your dog yourself.

woman grooming black dog
Image by: dotshock, Shutterstock

Booking & Cancellation

Pet Supplies Plus offers plenty of ease in booking and canceling appointments. Depending on the store, you can book online through their appointment scheduler (not all locations will have this option). Otherwise, you can phone for an appointment. Walk-ins are only available for quick services such as ear cleaning or nail trimming. You can schedule your appointment up to 90 days in advance.

Canceling your appointment can be done in the same way—either online or via phone—and should be done at least 24 hours in advance.

Groomer Training & Certification

Groomers at Pet Supplies Plus take a 4-week class to learn the ins and outs of dog grooming. To complete the course, they must pass an exam and undergo field practice, where they groom dogs while an experienced groomer supervises. All groomers must also pass a yearly safety test with a perfect score.

Locations

One aspect of Pet Supplies Plus services that’s a bit of a bummer is that not every store offers grooming. You’ll need to go online and find your store to find out if it does have a salon. Also, the days and hours that grooming services are offered vary by location, so your local store may not have hours that suit you.

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FAQ

What vaccinations does my dog require to be groomed at Pet Supplies Plus?

Your dog must at least be up to date on their rabies vaccination. That said, stores in some states do require more vaccinations than that; you’ll need to contact your local store to see if anything else is needed. You’ll need to bring paperwork from your vet to prove your pet’s vaccination status.

dog getting a vaccine
Image by: Syda Productions, Shutterstock

If my dog isn’t up to date, can I get them vaccinated the day before their appointment?

Unfortunately, no. Your dog must’ve been vaccinated at least 48 hours in advance of an appointment, so it can be ensured that your dog hasn’t experienced any adverse reactions.


Can I bring the shampoo that my dog regularly uses for their bath?

You can! But it must be a shampoo that’s been formulated specifically for canines, and it must be in the original container. It also cannot be a shampoo used to treat fleas, ticks, mange, or mites.


Can I stay with my dog during grooming?

While you can’t stay right next to them, you can watch from outside the grooming area.


Does Pet Supplies Plus groom to breed standards?

Yes!


What happens if I dislike the haircut given to my dog?

Let a Pet Supplies Plus staff member know, and they’ll do everything that they can to fix the problem before you leave!

grooming shih tzu dog
Image by: Vershinin89, Shutterstock

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What the Users Say

Finding out what other users of a service have to say is vital to decide if you’d trust the service. As such, we looked at customer reviews about Pet Supplies Plus grooming services to discover the good and the bad.

The Good

Convenience

Several people have commented on how convenient the Pet Supplies Plus grooming services are. Getting in and out seems to be quick and easy, and the self-wash stations seem to be winners, as they have several features and no time limit.

Employees

Most customers seem to find the grooming employees incredibly kind, helpful, and extremely talented in what they do.

Prices

Most people also seem pleased with the cost of getting their dogs groomed at Pet Supplies Plus. While the self-wash stations are super affordable, even the cost of regular grooming services doesn’t seem to get too astronomical.

The Less Good

Employees

While most people have raved about the helpfulness and talent of the grooming employees, there are rare complaints too. These mostly deal with groomers accidentally nicking or scratching pets during grooming and doing little to nothing to rectify the situation. A few other complaints were about groomers adding services that the customer hadn’t requested.

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Conclusion

Overall, the grooming at Pet Supplies Plus appears to be quite good. Most customers seem happy with how well the staff can groom and how helpful they are. There have been complaints about accidental nicks or scratches on pets or extra services being added without permission, but these are few and far between. Experiences will likely vary by store. But in general, groomers seem to be well-trained for the job, and the company offers a wealth of services to clean up and pamper your pup.


Featured Image Credit: Pet Supplies Plus (Image Credit: Ed, Wikimedia Commons CC BY-SA 3.0)

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