The 5 Best Online Vet Services for Canadians in 2025 – Reviews & Top Picks

Your dog’s been limping for two days, and your regular vet can’t see you for a week. Sound familiar? Canadian dog owners face a common frustration: veterinary appointments are increasingly difficult to secure, leaving you stuck between expensive emergency visits and anxious waiting while hoping nothing worsens.

Online veterinary services have transformed Canadian dog care by eliminating geographic barriers and appointment bottlenecks. Professional veterinary consultations are now accessible from anywhere in the country through your phone or computer—no travel required, no waiting rooms, and often available within hours rather than days or weeks. And for active dogs who love Canadian outdoor adventures, virtual vet services provide peace of mind when concerns arise on hiking trails, at the cottage, or during weekend camping trips.

The convenience extends beyond geography. Many Canadian dogs experience significant stress during vet visits—the car ride, unfamiliar environments, and other animals in waiting rooms. Online consultations let your dog stay relaxed at home while you discuss concerns with licensed veterinarians who can observe natural behavior rather than anxiety-driven responses. Whether dealing with dietary questions, behavioral concerns, minor injuries, or deciding if symptoms warrant emergency care, virtual consultations connect you with professional guidance quickly and conveniently. We’ve evaluated the top platforms serving Canadian dog owners.

A Quick Look at Our Favorites in 2025

Rating	Image	Product	Details
Best Overall		PangoVet	Use on any browser or device Independent advice Experienced veterinarians	Visit Website
		Vetster	Choose your vet Prescription capabilities	Check Price
		TELUS Health MyPet	Vet & vet tech options Medication delivery (BC/ON)	Visit Website
		VetWise	24/7 access Local clinic partnerships	Visit Website
		Tele-Vet	Budget-friendly Vet tech support available	Visit Website

The 5 Best Online Vet Services for Canadians

1. PangoVet Online Veterinary Service – Best Overall

PangoVet earns top ranking by solving what Canadian dog owners struggle with most: finding trustworthy advice without geographic barriers or corporate pressure. At $40.99 CAD fixed—no hidden fees or surprise charges—you know exactly what you’re paying. PangoVet offers appointments generally day of, across all time zones, including evenings and weekends.

What sets PangoVet apart is genuine independence. Operating without insurance company or clinic affiliations means their vets have zero incentive to push unnecessary referrals or treatments. Advice serves only your dog’s health, not someone else’s bottom line. The streamlined process requires no apps—book online, pay, then click the email link when your appointment arrives.

Each 20-minute consultation is thorough, not rushed. You receive a detailed practical care guide afterward—comprehensive, actionable recommendations you can reference repeatedly. Currently unavailable in BC and Ontario due to provincial regulations, though changes are expected as telemedicine frameworks evolve.

All in all, PangoVet is our pick for the best online vet service for Canadians.

2. Vetster

Vetster’s marketplace model provides Canadian dog owners with unique advantages: browse veterinarian profiles showcasing specializations, read genuine reviews from other dog owners, and select professionals with expertise matching your needs. This personalization proves particularly valuable for breed-specific concerns. Each profile details the vet’s background, areas of focus, and client feedback, helping you make informed selections. The ability to rebook the same veterinarian creates valuable continuity, especially for dogs with chronic conditions requiring ongoing monitoring.

Vetster operates Canada-wide, offering both video consultations and instant messaging for communication flexibility. Prescription capabilities exist where provincial regulations and established veterinary relationships permit—valuable for dogs requiring regular medications. The VetsterRx system integrates with local pharmacies and online pet pharmacies for prescription fulfillment.

Subscription plans offering unlimited appointments work well for senior dogs needing frequent check-ins or multi-dog households. At $55+ per consultation, Vetster costs more than some alternatives but provides flexibility and specialization many dog owners value highly.

3. TELUS Health MyPet

TELUS Health MyPet’s standout feature for Canadian dog owners is prescription medication delivery in British Columbia and Ontario through partnered Little Paws clinics. Full veterinarian consultations cost $95, with an additional $30 prescription fee when medications are needed (though no dispensing fee through Little Paws partners). This matters significantly for dogs with chronic conditions requiring ongoing prescriptions—arthritis medications, thyroid treatments, seizure management, or allergy medications can all be prescribed and delivered directly to you, eliminating pharmacy coordination hassles.

Vet technician consultations at $40 are available nationwide for behavioral questions, nutritional guidance, and training concerns—excellent value for routine questions not requiring full veterinary consultations. You can rebook the same practitioners, building relationships and continuity over time—particularly beneficial for dogs with complex health histories. TELUS provides insurance receipts for potential reimbursement. The company has supported Canadian animal welfare for decades, contributing over $1.4 million to BC SPCA. While full veterinary services currently remain limited to BC and Ontario, expansion is ongoing as provincial regulations evolve.

4. VetWise

VetWise (formerly Smart.Vet) delivers true 24/7 virtual veterinary care across Canada through partnerships with established local clinics. For Canadian dog owners—particularly those in remote areas or with dogs prone to nighttime emergencies—having professional guidance available at 3 AM provides genuine peace of mind.
The Canadian-owned service connects you with licensed veterinarians anytime, utilizing clinic partnerships to ensure round-the-clock coverage. Because VetWise partners with local physical clinics, transitioning to in-person care when necessary is seamless. Your online consultation notes transfer to the partnered clinic. This integration proves particularly valuable for ongoing health management or when issues need hands-on follow-up. Pricing varies by partner clinic location, so check with participating practices in your area for specific costs.

The service currently only operates in BC, Alberta, Ontario, and Newfoundland and Labrador, with expansion plans as partnerships develop. VetWise’s true value lies in eliminating those anxious middle-of-the-night decisions where you’re uncertain whether your dog’s symptoms warrant expensive emergency clinic visits or can wait until morning—professional triage guidance is always available.

5. Tele-Vet

Tele-Vet provides 24/7 remote consultations at Canada’s most budget-friendly rates for professional veterinary guidance. Veterinarian sessions run $55-$80—competitive pricing for full professional consultations. Vet technician support for nutritional questions, behavioral concerns, and training advice costs just $25-$55, offering affordable expertise for routine questions not requiring full veterinary consultations.

The free vet tech meet-and-greet lets you test the service risk-free before committing. Three subscription tiers provide increasing value: Bronze saves 5% on all consultations plus unlimited peace-of-mind resources; Silver adds 10% off consultations plus unlimited professional chats; Gold provides 15% off plus 2-6 included video calls. No setup fees mean you can start with single consultations, adding subscriptions only if the service suits your needs.

Tele-Vet’s partnership with Homeless Pet Canada offers new adopters 20% off for their first 60 days—supporting both animal welfare and nervous new dog parents navigating early ownership. While lacking some premium features of costlier services, Tele-Vet makes professional veterinary guidance accessible regardless of budget constraints—important for Canadian dog owners, where veterinary costs continue rising significantly.

Choosing the Right Service for Your Dog

Provincial Regulatory Differences

Canadian veterinary telemedicine operates under provincial jurisdiction, meaning rules vary significantly across the country. Ontario and British Columbia have more established telemedicine frameworks, explaining why services like TELUS Health MyPet can offer full veterinary consultations and prescription capabilities there. Other provinces maintain stricter remote prescribing limitations. Before committing to any service, verify it operates in your province with the features you need. A service offering prescriptions in Ontario might provide a consultation-only service in Manitoba. This regulatory patchwork frustrates many Canadian dog owners, but understanding the landscape prevents disappointment. Provincial veterinary colleges govern these rules, which evolve as telemedicine becomes more established. Services unable to prescribe today might gain capabilities as regulations modernize, though changes typically happen gradually as colleges prioritize patient safety over rapid expansion.

When Virtual Consultations Excel

Online vet services prove most valuable for specific dog care situations: behavioral questions (anxiety, aggression, training challenges), dietary advice (food sensitivities, weight management, senior nutrition), minor symptom assessment (occasional vomiting, mild limping, skin issues), medication discussions (understanding prescriptions, managing side effects), post-surgical follow-ups, chronic condition monitoring, breed-specific health questions, and crucial triage guidance determining whether symptoms need emergency care, regular appointments, or home monitoring.

Virtual consultations work poorly for: true emergencies (bloat, severe trauma, difficulty breathing, suspected poisoning, seizures), conditions requiring physical examination (orthopedic issues needing manipulation, abdominal concerns requiring palpation), diagnostic procedures (bloodwork, imaging, physical tests), vaccinations, dental procedures, or any hands-on interventions.

Climate and Geography Considerations

Canadian geography and climate create unique challenges, making online vet services particularly valuable. Rural dog owners may face hours-long drives to veterinary clinics—having professional guidance available virtually eliminates unnecessary trips while ensuring genuinely urgent cases receive prompt in-person care. Winter weather makes travel treacherous; virtual consultations provide safe alternatives when roads are dangerous. For dogs experiencing cold-weather-related issues (cracked paws, frostbite concerns, winter activity questions), immediate professional guidance without travel proves invaluable. Summer brings tick season, heat concerns, and outdoor adventure injuries—all situations where quick veterinary triage helps determine appropriate responses without clinic visits.

Final Recommendations

PangoVet stands as the best overall choice for Canadian dog owners, offering genuine independence (advice serves only your dog’s interests), exceptional value at $40.99 CAD, comprehensive practical care guides, flexible scheduling, and an easy-to-use interface. The experienced veterinary team provides thorough, unhurried consultations addressing your specific dog’s needs without corporate pressure to generate referrals.

For dog owners wanting to select vets with specific breed expertise or chronic condition experience, Vetster provides marketplace flexibility with prescription capabilities where provincial regulations permit. TELUS Health MyPet serves BC and Ontario dog owners superbly, especially those needing medication delivery for chronic conditions.

Online vet services complement rather than replace traditional veterinary care. Your dog still requires annual wellness examinations, vaccinations, dental care, and hands-on physical assessments. Many conditions, like hip dysplasia progression, heart murmurs, and early organ dysfunction, can only be detected through in-person examination and diagnostic testing.

Think of online services as your first line of guidance and your midnight safety net, while your established local vet provides comprehensive physical care. This combination approach gives your dog optimal healthcare: accessible guidance, preventing minor issues from escalating, combined with thorough hands-on veterinary medicine when truly needed. For Canadian dogs and their owners navigating vast distances, challenging weather, and limited vet availability, this hybrid model provides the best of both worlds.

Featured Image Credit: Prostock-studio, Shutterstock