Showing in my email I have new gifts..Go to my page and they aren't there. Can you help?
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Hmm, I can't get your permanent gifts to open to read either.
I think you should contact HQ through pmail and explain the problem. It may take a few days for them to get back to you.
Maybe try logging out and back into your account.
Zoe answered on 12/20/09. Helpful? / 0
OMD Jazmine is adorable.
When HQ sent my pets their gifts for Christmas, they said if you couldn't see the gift, try giving your dog a treat to refresh the page.
The treat icon (bone) is below Jazmine's profile pic.
I had to do this with Deogie's page. Treat and then I signed back in.
If this doesn't work, contact HQ, they'll fix the problem ASAP.
Merry Christmas to you and yours.
♥ DEOGIE ♥ answered on 12/21/09. Helpful? / 0