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Are Dogs Allowed in Macy’s? (Updated In 2024)

Written by: Ed Malaker

Last Updated on May 6, 2024 by Dogster Team

Macys Department Store

Are Dogs Allowed in Macy’s? (Updated In 2024)

Macy’s is one of the largest department store chains in the United States. They have a wide selection of products and excellent customer service, and since so many people visit the stores daily, you might wonder if you can take your pet with you. The short answer is that some stores will allow it, but there are many factors that come into play.

So keep reading while we look at why some stores will allow pets while others won’t, explain how you can find out if your store is pet friendly, and provide you with some tips and tricks to ensure that you, your pet, and the other shoppers all have a good experience.


Macy’s Dog Policy

Macy’s does not have a store-wide policy, so each store can determine its own rules on whether dogs can visit. Some stores have strict no-dog policies, while others are more lenient and allow well-behaved dogs if they’re on a leash.

Cute little puppy dog sitting in a shopping cart
Image Credit: skrotov, Shutterstock

How Can I Find Out If My Macy’s Store Is Pet Friendly?

The best way to find out if a Macy’s store near you allows pets is to call and check with the store manager or customer service representative. You might also be able to find the information you’re looking for on their website, and many times, stores that allow pets will have a sticker or sign near the front entrance informing customers that pets are welcome.

Macy’s Dog-Friendly Stores

Though Macy’s does not have a uniform pet policy, many stores will allow you to bring your pet, especially if you live where walking with your pet is common, like near the beach or in areas with many other pet-friendly stores. They are in many states, including New York, California, and Georgia.

If you do find a dog-friendly store in your area, it’s important to note that there might be certain restrictions you might need to follow. For example, dogs may not be allowed in the food court, and you must always control them.

Dog-Friendly Locations

  • Macy’s Union Square in San Francisco, CA
  • Macy’s Herald Square in New York, NY
  • Macy’s Lenox Square in Atlanta, GA

What About Service Animals?

chocolate Labrador retriever service dog
Image Credit: Shine Caramia, Shutterstock

Service animals are allowed in all public places, including Macy’s stores, under the Americans with Disabilities Act. These dogs perform specific tasks for people with disabilities. They can enter all of Macy’s stores, even those that don’t allow pets. However, the animal must always be well-behaved and under your control. While not necessary, having the harness and leash can be a good idea so other customers and employees can easily identify them.

It’s also a good idea to call the store manager or customer service representative and alert them that you will be visiting so there are no problems when you arrive. Unfortunately, emotional support animals are not service animals and may not be allowed in a Macy’s store that does not allow pets.

Tips for Bringing Your Dog to Macy’s

  • Ensure your dog is well-behaved and trained before visiting a Macy’s store.
  • Ensure your dog is comfortable around other people and pets before taking them into a Macy’s store. If not, they may start barking excessively or jumping on other people, which might cause management to ask you to leave.
  • Ensure your dog is comfortable wearing a leash and harness and will stay with you while you walk through the store before visiting Macy’s.
  • Bring some treats and toys to help keep your dog occupied while shopping at Macy’s to prevent boredom and calm your dog.
  • Bring poop bags and other cleaning supplies to help clean up after your dog if they have an accident.
  • Be respectful to other shoppers and store employees, as not everyone is comfortable around dogs. Give other shoppers plenty of space, and don’t let your pet interfere with the work getting done by the staff.

PK paw divider


Whether dogs are allowed in Macy’s is not a simple yes or no answer. It depends on the individual store’s policies, and they are more likely to get in if you live in an area with many other dog-friendly locations. Calling ahead to speak with a manager can be a quick way to find out if they accept pets, and you might also be able to check their online website.

If you plan to bring your dog to Macy’s, follow the tips outlined in this article to ensure a positive experience for everyone involved.

Related Read:

Featured Image Credit: Macys Department Store | Tdorante10,  Wikimedia Commons CC SA 4.0 International

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