Ratings and Reviews

Reviews


Miss Kitty's Bed and Bath [view the full listing]

4308 Kenilwood Drive
Nashville, TN 37214
(615) 292-1900

 
1posted: February 11th, 2008

DON'T GO HERE!!


Whatever you do - stay away!! We went to get our nails clipped over the weekend & Rita the groomer tried to pick up Rowan (a mastiff puppy) by her head using the gentle leader and drag her across the store. Rowan was terrified & I asked her 4 times to let go of my dog, she obviously wasn't ready for this. Rita told me that she knew what she doing & tried to pull Rowan against her will again!! This time, Rowan flopped over in total protest & Rita pushed her into the counter to get her to submit. Rowan scratched the heck out of Rita's arm (deservedly so) in order to get away & I demanded for the 5th time that she release my dog!!! Her scream from the scratch scared Rowan even further & Rita ran to the back cussing about my dog. Another employee came out & told me that I would do better taking her to a vet to be sedated. I told her we'd do better with a decent groomer!! Rowan has a bruised goose egg on her side courtesy of the groomer that "knows what she is doing!!" Although this was only Rowan's 2nd time @ Miss Kitty's, we've never had issues with our other dogs there. Rita obviously does NOT know what she is doing. I called the manager today to let him know our experience. He acted like it was no big deal - I was appalled!! I think it is a HUGE deal if this is how one of your employees treats your customers (canine or human!!) There are plenty of other great kennels/ grooming facilities in town to waste your money on this one!! STAY AWAY if you don't want your dog to get injured!!!!

 

Miss Kitty's Bed & Bath [view the full listing]

4308 Kenilwood dr
Nashville, TN 37204
(615) 292-1900

 
1posted: February 11th, 2008

DON'T GO HERE!!!


Whatever you do - stay away!! We went to get our nails clipped over the weekend & Rita the groomer tried to pick up Rowan (a mastiff puppy) by her head using the gentle leader and drag her across the store. Rowan was terrified & I asked her 4 times to let go of my dog, she obviously wasn't ready for this. Rita told me that she knew what she doing & tried to pull Rowan against her will again!! This time, Rowan flopped over in total protest & Rita pushed her into the counter to get her to submit. Rowan scratched the heck out of Rita's arm (deservedly so) in order to get away & I demanded for the 5th time that she release my dog!!! Her scream from the scratch scared Rowan even further & Rita ran to the back cussing about my dog. Another employee came out & told me that I would do better taking her to a vet to be sedated. I told her we'd do better with a decent groomer!! Rowan has a bruised goose egg on her side courtesy of the groomer that "knows what she is doing!!" Although this was only Rowan's 2nd time @ Miss Kitty's, we've never had issues with our other dogs there. Rita obviously does NOT know what she is doing. I called the manager today to let him know our experience. He acted like it was no big deal - I was appalled!! I think it is a HUGE deal if this is how one of your employees treats your customers (canine or human!!) There are plenty of other great kennels/ grooming facilities in town to waste your money on this one!! STAY AWAY if you don't want your dog to get injured!!!!