|Barked: Fri Mar 27, '15 3:49am PST |
|Yeah Lp when you are not feeling good you don't want to be on the phone. Heck the one I was sick for 2 weeks 3 or 4 years ago that was when I was suppose to come to your house for Valentines and had to postpone and we came Easter instead.
Well mommy has to call Comcast seems they charged her the $225 when they told mommy they would correct the bill they are charging her additional for 2 converter boxes mommy was turning blue telling them she does not have 2 converter boxes like the one in the living room she only has one and only 2 adapters that they are charging her correctly for $2.95 a month for each one but the one for $9.95 for 2 is wrong they said they were correcting it but the full amount was taken out so I am calling them today.
Would you believe that box is still sitting on the porch they sent over 3 months ago after numerous times telling them they need to pick it up even when I explained I was a senior citizen having to take care of my husband who had a stroke. They simple said take it to your nearest UPS store it is free. I tried to tell them it was an inconvience for me they made the mistake they should pick it up. I guess I could have the kids take it to the UPS store when they come in June.
I am under contract with them for 2 years hope some competitor comes out by then that is cheaper and better. I don't want to go to Direct TV that is what I had before and service was lousy. I don't know anyone personnally that using the PRISM to see if it is cheaper and if they have good customer service the reviews I read are not good but maybe in two years they will change.
Have a good Friday
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