August 5th 2008 9:33 am
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In our previous diary entry we discussed our reasons for not wishing to participate in the free Febreze collar offerings as we feel that these gifts were sent by loving friends with the best of intentions, but that the underlying message of the Febreze collar itself is a blatant form of advertising for a product the we do not want to endorse. Febreze is not a product that has any benefit to our beloved pets, and can even be harmful to them via airborne chemicals...certainly not a product deemed beneficial by science to our pets.
Procter & Gamble, the manufacturer of Febreze also does ANIMAL TESTING FOR IT'S PRODUCTS, which we are certain is a hideous practice that none of us would want to endorse.
As much as we appreciated being thought of and sent a gift by our precious pals, we just can't accept the product, but love and treasure the sentiments sent with the collars. Thank you to all pals who sent them to us!
So, we did express our thoughts as clearly as possible in our previous diary entry, believing that if one observes something they personally deem wrong, and takes no action, then "Silence is Complicity" with the problem.
CONVERSELY, we believe that when a situation is corrected, HIGH PRAISE is due to those who correct the problem...in this case, DOGSTER! We e-mailed Dogster several times about this situation and received no response...so, realizing that Dogster receives thousands of e-mails daily and it would be difficult to reply in a proper timeframe, today, Mom called DOGSTER and spoke to a very polite gentleman named RUSSELL who, upon listening to our reasons for wanting the collars removed from my page, took immediate action to comply with our request!
BRAVO, DOGSTER, for giving those of us who wish not to participate the support we requested, in this case, removing the Febreze collars from our page. RUSSELL of DOGSTER could not have been more helpful and understanding and started removal of the collars while we were on the phone.
So, a complaint is now a HUGE "KUDOS" and THANK YOU to DOGSTER, our much loved home!
With deep appreciation,
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