Redwood Animal Hospital
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based on 1 rating
Over charge ... and over book appointments
I'm an owner that spares no expense on my dog ... would like to take pet to best vet. This vet was very expensive but I thought "I'm new to California" ... maybe these are the rates here" ... then they didn't have my dogs injectible medicine "percortin" ... which they were charging me $180 a bottle ... at Hermosa animal hospital that charge $110. I still didn't change vets ... when I went there again for regular check up the bill was $400 and I paid as I do at the end of every visit ... then received a phone call from vet that I owed them $400 ... I told them I paid in full when I was there ... I then received letter after letter to collect. I called vet told them I had copy of receipt ... they said i owed more for lab tests but couldn't tell me what they were and then what did I pay for when I was there. I ended up going to Hermosa Animal Hospital ... and the vet was much nicer and was able to get multiple things done in one visit ... where in the past the Redwood animal hospital would say ... we can take blood now ... then you need to come back again and we will run more tests ... the bill was 1/2 of Redwood ... and the vet was not into trying to sell their products, etc... which was something Redwood liked to do ... whether it was their dog food ... special shampoos. I make approx $150K a year and don't mind spending good money on my pet ... but it was getting out of control and I started to feel like they were abusing my love of my dog ... knowing I'd buy whatever they recommended. The only reason they are getting 2 paws instead of 1 ... was the owner/vet had good bedside manners ... but maybe that's because she's also in sales.