ROYAL CANIN CANADA PROACTIVELY RECALLS FELINE DISSOLUTION FORMULA (canned)
Guelph, Ontario – As a result of new information received from Menu Foods late yesterday, Royal Canin Canada is recalling Medi-Cal Feline Dissolution Formula canned diet because one production lot (January 08 2009) contains contaminated wheat gluten. This product is produced for Royal Canin Canada by the Menu Foods Ontario plant. Medi-Cal Feline Dissolution Formula canned diet is Royal Canins only wheat gluten-containing canned product. This is the only Royal Canin or Medi-Cal product being recalled.
Royal Canin Canada has informed all Canadian veterinary clinics that Medi-Cal Feline Dissolution Formula canned diet, prescribed exclusively through veterinary clinics, should not be fed to cats. Although only one production lot was affected, to eliminate any risks to cats, Royal Canin Canada is proactively advising veterinary clinics to remove all of the Feline Dissolution Formula canned date codes.
This product is not available through retail outlets.
After being repeatedly reassured by Menu Foods, as reinforced by FDA public statements, that none of the contaminated wheat gluten had made its way to Canada, we were completely shocked to learn yesterday that this was not the case, and that this wheat gluten had been used in the Feline Dissolution Formula canned product” said Xavier Unkovic, CEO Royal Canin Canada. Once Melamine was identified as a contaminant by the FDA on March 30, we immediately implemented a screening program for raw materials and finished goods including Feline Dissolution. Feline Dissolution canned product in our warehouse tested negative for Melamine. Unfortunately, the one code lot of Feline Dissolution Formula canned that was affected had already been shipped.”
As animal health professionals and pet owners ourselves, we know this recall will cause concern for our customers as it has for our entire Medi-Cal/Royal Canin team, said Dr. Brent Matthew, Veterinary Division Director. We deeply regret that this has occurred.”
To date, Medi-Cal/Royal Canin Veterinary Diet has not received any reports of illness in cats eating this product. Royal Canin Canada has advised veterinary clinics that it will provide financial reimbursement for veterinary costs to ensure the health and wellbeing of cats eating Feline Dissolution formula canned diets. Medi-Cal / Royal Canins veterinary experts and representatives are available to support the veterinary clinics and pet owners.
Pet owners who are feeding the recalled product to their cats and have questions related to the recall should contact Royal Canin at 1-866-494-6844.