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How Can I Talk to my Vet About Handicap Accessibility?

How do I tell my vet that I have to find another vet because I ca't climb the steps to get into his office? My...

Dr. Eric Barchas  |  Apr 3rd 2009


How do I tell my vet that I have to find another
vet because I ca’t climb the steps to get into
his office? My vet is great with my dog and very
good at explaining to me about my dog’s care but
I can no longer climb the steps to his office.
What should I do?

Deann
Greenfield, IN

I am sorry to hear that accessibility issues are preventing you from taking your dog to the vet you prefer. I’ll bet your vet will be even more sorry.

I’d recommend that you approach this subject openly and honestly. It’s almost inconceivable that your vet will take offense at your inability to enter his office.

In fact, I’ll bet that your vet will be willing to make accommodations for your situation. Housecalls aren’t feasible for many vets due to scheduling constraints, but maybe your vet could make an exception in your case. Or, perhaps a staff member could help you and your dog up the stairs into the office. Or maybe your vet would be willing to come to your car to evaluate your dog. He may have to take the dog into the office for treatments, but you could wait in the car.

Or, perhaps your situation will inspire your vet to bring his office up to full ADA standards. Making the office more accessible for humans will have the added benefit of making it easier for elderly, arthritic dogs to enter as well.

I have a very hard time imagining that your vet would refuse to work with you on this issue. Talk to him about it.