|Barked: Sat Oct 3, '09 10:13pm PST |
|I usually do go by the rule that i dont end on a bad note. Meaning, i dont like to "give up". If i can get one nail done, thats an accomplishment. ending when the dog is fighting will only teach the dog how much he/she has to fight to get it to stop next time. Also, i never fight with any dog. A dog can do whatever they want on my table, i am just patiently waiting there, holding the paw and waiting for the dog to stand still for more then 1 second. Are these groomers fighting with the dogs? I dont fight, and i dont force. I wait it out, let them throw their tantrum, and when they are done, i clip the nails.
If the dog is so awful for nails, that it needs breaks, then i will still end on something positive. right before i take the dog off the table, for example, i pick up a paw, rub the paw rith the nail clippers, and give the dog a lot of praise when they let me do it (for most dogs, even scared ones, they will let you do this without much of a fight). even the dog letting you hold the paw with nail clippers near the paw, is a good note to end on.
But you are right to not do things that will stress a dog out to the point of it being unhealthy. I like to judge bladder control as a good sign of stress level (anal glands not so much, considering dogs cant control them naturally). But if a dog is so stressed that it pees/poops, a behavior that they can control and are usually trained to not do on a table, i usually will stop and re-evaluate what is going on with the dog, and what procedures i can even continue to do. I havent had this problem in awhile though (and only had about 3 dogs that i can recall be that stressed out). From my own experience, when groomers seem to always have difficult/stressed dogs, it has more to do with the groomer then the dog.
So ask yourself, are they really pushing the dogs too hard, or are they just trying to condition them into eventually accepting grooming by not ending on a bad note? If there are serious violations, then i dont know what to tell you. I have a feeling (just based on your post) that your work for a corp salon, and usually, getting the store manager to listen to these kinds of things is hard. They dont know anything about grooming, and very rarely do they want to investigate, when it could possibly mean letting go of a groomer (a position they cant fill very quickly).
If there are real problems, or concerns you have, i would start keeping a log and dating the information. include the dog name, groomer name, and what you saw. you will want to go to a higher up, either your grooming salon manager, or a regional/pet services manager of some kind. If you have well recorded incidents that have occurred over time, you are more likely to get something done about it.
If you would rather not go that route, then the best way to deal with groomers with less than stellar skills is to help them. Just go over and say "is he being difficult, here let me help you". that is non confrontational, and helpful. If you feel right about it give some of your handling techniques, and maybe they will learn something from you.
also want to add, that you sound like you are on the right track. you are right to not want to push this whole "not giving up" thing until you are more confident around the dogs, give the really difficult dogs to more experianced groomers, and help/watch them and learn.
Edited by author Sat Oct 3, '09 10:25pm PST
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