|Barked: Sat Aug 23, '14 10:28am PST |
|Yes Maggie he did resolve the issue a new virus but thankfully he only charged me for the 3 hours and not for the virus he did say they are suppose to add $75 when they find a virus. Anyway since I had the protection he did not charge me the extra for the virus.
It is a new virus takes important files you need and runs them constantly in the background crippling your machine to a crawl making impossible to connect to internet. He said he had to get it out manaully and the thing they use to get rid of virus would not recognize the sourse of the virus and it kept coming back so he went to the source and got rid of it. It makes it a program and runs with Microsoft. He said he was more thorough with my machine he first ran into it a couple weeks ago. He told me it should not come back but if it does to call and he will come and get my computer take it to the shop and fix it at no charge. I said I hope it doesn't come back and he said he doubts if it does but wanted me aware as someone else he did a few days ago it was gone and two hours later came back.
I just don't like my computer going to the shop and having no access to my dogster or facebook
Well hope everyone is having a good Saturday.
We have no plans just staying home.
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