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|Barked: Sat Nov 9, '13 5:34pm PST |
|Marilyn Muttroe is one bad company rated F by the Better Business Bureau which makes me wish I did my homework. They consistently lied to me and played hardball til they were forced by Paypal to refund my purchase, which I never received, six weeks after placing my order. Fortunately, I have since discovered the highly reputable company BaxterBoo and now, I can put the negative MM experience behind me.|
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|Barked: Tue Jun 3, '14 5:16pm PST |
|BEWARE OF THIS WEB SITE marilynmuttroepetboutiqu… There are many complaints online about the scam (which I learned after my exp with them)
I placed an order on 2/11/14 with marilynmuttroepetboutiqu… for 2 items. Before the item arrived I placed a second order on 2/28/14for 1 item. I received one item from the first order in early March. I contacted the company via phone and got a response that my second item would be in with my second order. I contacted the company again the end of March and got no response to any of my phone calls or emails. I emailed again in April and got a reply that someone named "Lisa" was going to be handling my refund for the 2 items I didn't get. I have received no refund or the missing 2 items. On 5/28/14 I sent a message via Facebook to the company and got a reply the same night that they will look into the oversight. On 5/29/14 I again received a message via Facebook that they are mailing me checks and a gift for my troubles and let me know that the matter happened with the old owners. (I seriously smell BS).IN the meantime I have filed a complaint with the California BBB and with Paypal. I have left comments to their Facebook page as well as Yelp.
If you want a good site for dog apparel please use Baxterboo.com. I have used them for many years and am sorry I tried marilynmuttroe.com
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