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Dogster Photos FAQs

Q: Help! I can't upload photos from my computer to your site!
Q: How can I resize my photos?
Q: Help! I don't have a digital camera or digital photos, how can I get a digital picture?
Q: What image file formats do you accept?
Q: What are animated gifs and can I upload animated images?
Q: How can I decorate my photos?
Q: Can I protect my photos from being copied?
Q: How do I put custom frames around my photos, add captions or reorder my photos?
Q: How can I change my pet's primary image?
Q: How do I post more photos?
Q: If I post photos to your website who owns them?

Help! I can't upload photos from my computer to your site!
We strive to make our photo uploading features as smart as possible, but there are limits. Your images should be less then 5Mb (megabytes) and in either a gif, or jpeg file format (see our other question about file types). It's pretty easy to convert your images to gif or jpeg or to optimize their file sizes for web-viewing, using photo editing software. If you don't have any you know of on your computer, here are a couple great web-based services to modify photos: PicResize and Wiredness. And here's a list of Freeware for optimizing photos for the web.

How can I resize my photos?
Check out our question about having problems uploading photos to our site.
Help! I don't have a digital camera or digital photos, how can I get a digital picture?
There are a couple ways. 1) Ask a friend with a digital camera or camera phone to take pictures of your dog and email them to you. Then upload those attached files to our site 2) Take pictures of your dog with a film camera and get a copy of the developed on a digital CD. 3) Find a friend with a photo scanner, bring over some printed photos and scan them. (Note that scanner create very big files, so you may want to select the option to save the photos for the web so they are easier to upload)
What image file formats do you accept?
Dogster currently supports JPEG (.jpg and .jpeg) and GIF (.gif, both regular and animate) image files. We hope to be able to allow for PNG and BMP soon.
What are animated gifs and can I upload animated images?
A 'gif' is a popular computer image file type and we support all versions of them, animated or regular. All 'gifs' have a file extension of '.gif'. A popular component of gifs is that you can store multiple versions of an images in a single file and have them play back like an animation. This is how people are able to give the appearance of movement in their dog photos. Most all photo and image editing software support the gif format and many have special features to make it easy to make an animated gif. Check out the other question about decorating photos for web services to make animated images. (Note we are unable to support animated flash or java files)
How can I decorate my photos?
Decorating (or "photoshopping") photos is a fun thing to do and a great way to show off your pet's true personality. There are lots of desktop software to make custom images, ranging from simple to professional-grade. We've also found some great websites that allow you do lots of fun things with your photos. We suggest: Blingee, PikiPimp, GifWorks, Comeeko for making cartoon bubble thoughts.
Can I protect my photos from being copied?
When you upload your photos to a website, by the nature of the web, they are available for anyone to use. Heck, sharing is what the web based upon. But your photos are your photos and we've made a special security option to stop people from casually copying photos. This system is not 100% fool-proof, but it makes it much harder to do. To add this protection to your photos, just go to My Account -> Your account preferences -> Photo sharing preferences and select 'add extra protection to my photos'
How do I put custom frames around my photos, add captions or reorder my photos?
Captions, photo frames and re-ordering are benefits that are available to all subscribers of Dogster Plus. Other photo benefits of Plus are getting to display up to 50 photos, a Photobook, and storing photo that don't appear online. You can try Dogster Plus free for a week to check these out
How can I change my pet's primary image?
You'll need to have at least two photos uploaded to remove and exchange the primary image. If you have a Plus account, go to My Account -> Photo Manager (for the pet in question). Simply assign a different image the display order of '1' to make it the primary photo. If you are not Plus go to 'My Account' -> 'Change primary image' (for the pet in question) and select a different photo.
How do I post more photos?
If you have a Plus account, go to My Account -> Photo Manager (for the pet in question) and click 'add more photos'. If you have a regular account go to 'My Account' -> 'Add a new photo' (for the pet in question).
If I post photos to your website who owns them?
Unlike other services that claim exclusive ownership, your photos are still yours when you post them to Dogster. Our terms do state that by posting your photos to Dogster, you are granting us permission to display them on our web services. This is called non-exclusive rights, which grants us the ability to use them within the confines of our service worldwide, but no where else. The photos are still yours and we would never use them or claim ownership outside of usage by Dogster .