Wildebeest creates the perfect present for new dog parents.19
My official title is Customer Service Representative for Dogster and Catster, but I prefer my self-designated title of "Your Friendly Neighborhood Watch Dog." Think Spider-Man with fur.
I joined the Dogster Team in June 2004 as its first paid employee, albeit part-time. By fall of 2006, the site had grown so much that it was no longer possible to do the work on a part-time basis and after a quarter-century of college teaching (radio, TV, film, and speech), I made the leap to Dogster SAY Media full-time. By a conservative estimate, I've written well over 100,000 customer support e-mails and read countless more that did not require a response.
Full Name (Including Embarrassing Second Names): John Douglas Williams
Location: Arlington, Texas
What I Do for a Living: Customer Service Representative for Dogster/SAY Media
What I Do for Fun: Golf; play games with family; walking; standup comedy; teach public speaking and digital video/film production
The Furry Members of My Household Are: Jackie the Guinea Pig. While our apartment complex is pet-friendly, we do not feel we have adequate room for a dog and/or cat.
My Favorite Things to Write About Are: Communication, personal responsibility, and things that make you laugh and/or go "Hmmmmmmmm."
My Pet Peeve Is: People who are not willing to take responsibility for their actions, especially when it comes to their kids, whether human or the furry kind
My Guilty Pleasures Are: Golf, John Wayne movies, and cookies
How I Deal with Dog Hair: Dyson DC31 Animal (Jackie sheds a little bit, too)
What I Want to Be When I Grow Up: Communication Consultant and Golf Course Architect
Feb 8, 2013 — I recently encountered a dog running alone in a big park. Was his owner acting irresponsibly?
Jan 10, 2013 — Maybe a pet store went out of its way, or a vet followed up on a treatment. Dogster's Watch Dog wants to hear your stories!
Nov 15, 2012 — Got post-election stress? Pre-holiday anxiety? There's nothing a calming dog video can't fix!
Nov 1, 2012 — Do you abhor this practice? If you see it happening, you can do something about it too.
Sep 20, 2012 — The book has one chapter devoted to Dogster. But that's not the only reason we think you should read it.
Sep 6, 2012 — As Dogster's customer service manager, I get a LOT of emails. I also get a lot of baby pictures.
Aug 23, 2012 — When I was a boy, my dog was hit by a car on the highway. Amazingly, he was fine. Has anything like that happened to you?
Our Most-Commented Stories